Privacy
How we handle your information.
A clear summary of how Distinction World stores, protects, and uses the information required to serve customers properly.
Information we collect
We collect information needed to run the store, including account details, names, phone numbers, email addresses, delivery details, order history, payment confirmation references, wishlist/cart activity, contact messages, quote requests, and security logs.
Why we use it
We use customer information to process orders, verify payments, deliver products, manage accounts, provide customer support, prevent fraud, improve the website, keep business records, and send updates only where permitted or requested.
Payments and third-party services
Payment providers, delivery partners, communication tools, hosting providers, analytics tools, and fraud-prevention services may process limited information required for their role. Distinction World does not ask customers to send payment-card passwords or private banking credentials through the website.
Data protection rights
Where applicable, you may request access, correction, restriction, objection, portability, deletion, or information about how your personal data is used. Some requests may be limited where records are required for orders, fraud prevention, accounting, legal claims, or regulatory compliance.
Security and retention
We apply reasonable technical and operational safeguards for customer data. Records are kept only as long as needed for orders, customer support, security, accounting, compliance, dispute handling, and legitimate business operations.
Contact and complaints
Privacy questions or correction requests should be sent through the Contact page. If a privacy issue cannot be resolved directly, customers may also use the applicable Nigerian data protection complaint process.