Returns
Returns with calm, clear expectations.
A more deliberate explanation of what can be reviewed, what stays final, and how support decisions are handled.
Payments
Payments made on Distinction World are final and non-refundable.
Ready-to-wear review
Eligible full-price ready-to-wear may be reviewed within 7 days of delivery.
Always final
Bespoke, personalized, intimate, and final-sale pieces remain non-returnable.
How review decisions work
Eligible full-price items may be reviewed only if they are unworn, unwashed, unaltered, and returned with original packaging. Any approved resolution is limited to exchange, alteration review, or store support at management discretion.
Distinction World reviews each case against the order condition, delivery timeline, and the product category involved. Review eligibility does not guarantee a refund or automatic exchange.
Need help before ordering?
Clarify the policy first.
If return eligibility matters for the piece you want, contact Distinction World before checkout so the team can guide you clearly.